One of the major challenges for European governments is to solve the dilemma of increasing the security and reducing fraud in international trade, while at the same time reducing the administrative burden for commercial as well as public administration organisations.

To address these conflicting demands, the ITAIDE project has developed a large set of innovative IT-related tools and methods that enable companies to be better in control of their business operations. These tools and methods have been integrated in the ITAIDE Information Infrastructure (I3) framework.

By using the I3 framework, companies are better positioned to apply for the Trusted Trader status, and enjoy trade facilitation benefits such as simplified customs procedures and fewer inspections of their goods. Hence, the I3 framework can contribute to making global supply chains faster, cheaper, and more secure.

The I3 framework has been tested and validated in five real-life Living Labs, spanning four different sectors of industry, and conducted in five different EU countries. National Tax& Customs organizations from various European countries have actively participated in the Living Labs.

The United Nations CEFACT group, experts from the World Customs Organization and representatives of key industry associations have also provided valuable feedback and ideas for the Living Labs and the project in general.

www.itaide.org

Part 1: Introduction

Chapter 1: Introduction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Boriana Rukanova, Niels Bjørn-Andersen, Fred van Ipenburg, Stefan Klein,

Godfried Smit, Yao-Hua Tan

Part 2: Living Labs

Chapter 2: Introduction to the Living Lab Approach. . . . . . . . . . . . . . . . . 31

Allen Higgins, Stefan Klein

Chapter 3: Beer Living Lab Intelligent Data Sharing. . . . . . . . . . . . . . . . 37

Boriana Rukanova, Ziv Baida, Jianwei Liu, Eveline van Stijn, Yao-Hua Tan,

Wout Hofman, Rolf T. Wigand, Fred van Ipenburg

Chapter 4: Paper Living Lab Integration of SMEs. . . . . . . . . . . . . . . . . . 55

Jussi Autere, Kari Korpela, Katrine Augustinussen

Chapter 5: Food Living Lab Complexity of Export Trade. . . . . . . . . . . . 73

Stefan Henningsson, Niels Bjørn-Andersen, Alexander Schmidt,

Barbara Flügge, Helle Zinner Henriksen

Chapter 6: Drug Living Lab Cold Chain Monitoring. . . . . . . . . . . . . . . . 91

Allen Higgins

Chapter 7: Drug Living Lab Supply Chain Security and Control. . . . . . 109

Stefan Klein, Allen Higgins, Alexander Kipp, AnitaMangan

Chapter 8: The Concept of Living Labs as Social Infrastructures

for Innovation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123

Allen Higgins, Stefan Klein

Part 3: ITAIDE Information Infrastructure (I3) Framework

Chapter 9: ITAIDE Information Infrastructure (I3) Framework. . . . . . . 137

Stefan Henningsson, Richard Budel, Uri Gal, Yao-Hua Tan

Chapter 10: Information Technology (IT). . . . . . . . . . . . . . . . . . . . . . . . . . . 157

Ziv Baida, Frank Koldijk, Yao-Hua Tan, Allen Higgins

Chapter 11: Standardised Data Models. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 175

Barbara Flügge, Alexander Schmidt, Marta Raus, Tobias Vogel

Chapter 12: Interoperability Tools. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 201

Slawomir Ulankiewicz, Stefan Henningsson, Niels Bjørn-Andersen,

Barbara Flügge

Chapter 13: Procedure Redesign Methods. . . . . . . . . . . . . . . . . . . . . . . . . . 223

Jianwei Liu, Wout Hofman and Yao-Hua Tan

Chapter 14: Network Collaboration Models. . . . . . . . . . . . . . . . . . . . . . . . . 255

Stefan Klein, Allen Higgins, Boriana Rukanova

Part 4: Lessons for Practice

Chapter 15: Value Assessment of Business-to-Government

IT Innovations: The Case of e-Customs.. . . . . . . . . . . . . . . . . . . . . . . . . . . . 273

Alexander Kipp, Marta Raus, Janwei Liu, Stefan Klein

Chapter 16: Implementation Framework for e-Solutions

for Trade Facilitation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 285

Eveline van Stijn, Thayanan Phuaphanthong, Somnuk Keretho,

Markus Pikart, Wout Hofman, Yao-Hua Tan

Part 5: Conclusions

Chapter 17: Conclusions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 321

Yao-Hua Tan, Niels Bjorn-Andersen, Stefan Klein, Boriana Rukanova,

Fred van Ipenburg, Godfried Smit

Glossary. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 333

Annex 1: Overview of Systems Envisaged in the MASP. . . . . . . . . . . . . . . 343

Annex 2: AS-IS Process Model for Beer Export to the US. . . . . . . . . . . . . 351

Annex 3: The Legal Environment of the MASP. . . . . . . . . . . . . . . . . . . . . 352

Annex 4: Stepwise Approach to Derive Deployable Artifacts. . . . . . . . . . 353

Annex 5: Simplified Interaction Model for the Export

of Dairy Products from Denmark to Russia. . . . . . . . . . . . . . . . 354

Annex 6: Excerpt of an XML Schema for Goods Items that are Applied

in Transit Declarations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 355

List of Abbreviations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 357

List of References. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 363